24/7 Emergency Line: (888) 755-3821 · Water · Fire · Mold · Sewage

Restoration Services

Each guide below explains what the service involves, when you need it, how the work is done, what it typically costs and how insurance treats it. All services are available through the 24/7 line at (888) 755-3821 in 12,922 communities.

Water damage services

Everything that starts with water: burst pipes, appliance failures, roof leaks, flooded basements, storm and flood water, and the extraction and drying that stops the damage from spreading.

Water Damage Restoration

A burst pipe, a failed water heater, an overflowing toilet or storm water pushing through a foundation wall can put inches of water across a floor in minutes. Water damage restoration is the process of removing that…

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Flood & Storm Damage Cleanup

Flood water is different from a burst pipe. It arrives carrying soil, sewage, fuel, pesticides and whatever else it crossed on the way to your door, it saturates everything from the ground up, and it often comes with…

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Burst & Frozen Pipe Water Damage

A half-inch supply line under pressure can release several gallons per minute. If a pipe bursts while you are at work or away for the weekend, that becomes thousands of gallons flowing through ceilings, walls and…

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Basement Flooding Cleanup

Basements flood for reasons that have nothing to do with living upstairs: groundwater rising through floor cracks, a sump pump that quit during a power outage, a sewer surcharge coming up the floor drain, a water heater…

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Emergency Water Extraction & Structural Drying

The two most important hours in any water loss are the first two. Water extraction is the rapid removal of standing water and water held in carpet, pad and porous surfaces; structural drying is the controlled, measured…

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Commercial Water, Fire & Mold Restoration

When a sprinkler head lets go over a server room, a roof drain backs up onto a retail floor or a kitchen fire closes a restaurant, the damage is measured not only in materials but in hours of lost business. Commercial…

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Fire & smoke services

Board-up, suppression-water removal, soot and smoke cleaning, odor elimination and reconstruction after fires of every size, including smoke-only losses.

Fire Damage Restoration

After the fire department leaves, a property owner is left with a structure that is wet from suppression water, coated in soot, saturated with smoke odor and often open to the weather. Fire damage restoration is the…

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Smoke & Soot Damage Cleanup

A fire does not have to burn your home to damage it. A pan fire extinguished in seconds, a furnace puff-back, a candle, a neighboring unit fire or weeks of wildfire smoke can coat every surface in a house with soot and…

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Mold services

Inspection, testing, containment-based remediation and moisture correction for visible growth, musty odors and problems flagged during home inspections.

Mold Remediation

Mold is a moisture problem first and a cleaning problem second. Spores are everywhere; they only become a colony on your drywall, framing or subfloor when water is present for more than a day or two. Professional mold…

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Mold Inspection & Testing

A musty smell with nothing visible, allergy symptoms that improve when you leave the house, a stain that keeps coming back, or a home inspection flag before closing: these are the situations where a mold inspection…

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Sewage & biohazard services

Contaminated-water and biohazard protocols: sewage backups, trauma scenes, hoarding, animal waste and other situations that require protective equipment and regulated disposal.

Sewage Cleanup & Sanitization

A sewage backup is one of the most hazardous things that can happen inside a home or business. Whether it comes from a blocked main line, a municipal sewer surcharge during heavy rain, a failed septic system or a broken…

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Biohazard Cleanup

Biohazard cleanup covers situations where blood, bodily fluids, human or animal waste, decomposition or other potentially infectious materials have contaminated a property. These scenes carry real health risks and are…

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Not sure which service you need?

Most losses involve more than one. A burst pipe becomes a water extraction job, then structural drying, and if it went unnoticed, mold remediation. A fire involves board-up, water removal, soot cleaning and odor control. Describe what you are seeing when you call and the crew will scope the right combination.

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