Privacy Policy
Last updated: 2026-10-15
This Privacy Policy describes how Water Restoration ("Water Restoration", "we", "us") handles information when you visit https://water-fire-mold-restoration.pages.dev (the "Site") or call the telephone number published on it.
Information we collect
When you call. When you call our telephone line, we and our call-routing providers may collect your telephone number, the date, time and duration of the call, the ZIP code or address you provide, the nature of your request and a recording or transcript of the call. Calls may be recorded for quality assurance, training and compliance purposes; you will be notified at the start of a recorded call where required by law.
When you visit the Site. The Site is a static website that does not require accounts, forms or cookies to function. Our hosting provider (Cloudflare) automatically processes standard technical data such as IP address, browser type, requested pages and referring URL to deliver the Site and protect it from abuse. We may use privacy-respecting aggregate analytics to understand which pages are useful.
Embedded maps. Some pages include a Google Maps embed. When the map loads, Google may collect data as described in Google's privacy policy.
How we use information
- To connect your call to a participating restoration company that serves your area
- To operate, maintain and improve the Site and the referral service
- To monitor call quality, prevent fraud and comply with legal obligations
- To measure the performance of our marketing
How we share information
When you call, your telephone number and the details you provide are shared with the participating restoration company to which your call is routed so that it can respond to your request. We also use service providers for call routing, recording, hosting and analytics who process data on our behalf. We may disclose information when required by law or to protect our rights. We do not sell your personal information.
Retention
Call records and recordings are retained for as long as needed for the purposes above and as required by law, after which they are deleted or anonymized.
Your choices and rights
Depending on where you live, you may have the right to access, correct or delete personal information we hold about you, or to object to certain processing. To make a request, call the number on the Site and ask for a privacy callback. We will verify your identity before acting on a request.
Children
The Site and service are not directed to children under 13 and we do not knowingly collect information from them.
Security
We use reasonable administrative and technical safeguards appropriate to the nature of the information. No method of transmission or storage is completely secure.
Changes
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.
Contact
Questions about this policy can be directed to Water Restoration at (888) 755-3821.