Houston, Texas Restoration Services

Houston is a major metropolitan center in Texas, home to roughly 2,390,100 residents, and like every community it has its share of burst pipes, basement floods, kitchen fires and hidden mold. Water Restoration gives residents and businesses one number to call for all of it: (888) 755-3821, answered around the clock and routed to a restoration company that serves all 178 Houston ZIP codes, including 77001, 77002, 77003.

Local properties include a huge range of property types, from century-old homes to new construction, mid-rise apartments and office and retail space, and each responds differently to water, smoke and moisture. Commercial and multifamily losses are common in a market this large, and crews are equipped for both.

Restoration services available in Houston

What causes water, fire and mold damage in Houston

Property owners in Houston deal with the same regional risks found throughout Texas. Texas has every major cause of water damage: Gulf hurricanes and extreme rainfall on the coast, flash floods in the Hill Country, hail and tornadoes across the north, and winter freezes that burst pipes in homes built for heat. Slab foundations over expansive clay make slab leaks common, and long cooling seasons produce air-conditioning condensate overflows. Problems tend to peak during spring storms, hurricane season and occasional winter freezes, but plumbing failures and appliance leaks happen in every month of the year.

In Houston, the most frequent emergencies look like this:

• Washing machine hose bursts and dishwasher or refrigerator supply line leaks
• Clogged air-conditioning condensate lines and overflowing drain pans that soak ceilings and closets
• Wind-driven rain, roof damage and storm surge from hurricanes and tropical storms
• Hail-punctured roofs and skylights that leak during the next rain
• Roof leaks around flashing, vents and chimneys
• Split supply lines that only start leaking once a hard freeze thaws
• Electrical fires when power is restored to water-damaged wiring after a storm
• Lightning strikes and downed power lines during severe storms
• Indoor humidity that stays above 60 percent for much of the year
• Moisture left behind after fire-suppression water

Before the crew arrives

A few actions in the first minutes limit the damage and protect your claim:

• Move rugs, furniture legs and valuables out of the water and off wet floors
• Photograph and video the damage before moving anything
• If you see or smell mold, avoid disturbing it and keep the area closed off until it is assessed
• Do not run the HVAC system if ducts or the air handler got wet, and do not use household fans on sewage or flood water
• Open your insurance claim early; mitigation is a policy condition and delays can reduce what is paid
• Shut off the main water valve if the source is a plumbing failure, and turn off power to the affected area if water is near outlets or appliances

How it works

1. Call (888) 755-3821. Describe what happened, where you are in Houston and whether the water is still running or the fire is out.
2. Your call is routed to a local restoration company with availability. They confirm details, give an arrival window and tell you what to do in the meantime.
3. On arrival, technicians assess the damage with moisture meters and cameras, stabilize the property and walk you through a written scope before work proceeds.
4. Mitigation, cleaning and drying proceed with daily monitoring, and repairs restore the property to pre-loss condition.

Why Houston property owners call Water Restoration

• There is no cost or obligation to call and talk through what you are seeing
• One number covers water, fire, smoke, mold, sewage and biohazard emergencies
• You can ask about licensing, insurance and IICRC certification before any work begins, and you should
• Crews document the loss with photos, moisture readings and itemized estimates in the format insurance adjusters expect
• A live person answers around the clock, because water and fire do not keep business hours

Service area: Houston and Harris County

Coverage in Houston includes all 178 Houston ZIP codes, including 77001, 77002, 77003, along with the rest of Harris County.

ZIP codes served in Houston: 77001, 77002, 77003, 77004, 77005, 77006, 77007, 77008, 77009, 77010, 77011, 77012 and 166 more.

The same crews also serve nearby communities including North Houston (3 mi), Bellaire (3 mi), Galena Park (11 mi), Alief (12 mi), South Houston (15 mi), Stafford (15 mi), Barker (16 mi), Missouri City (16 mi), Humble (17 mi) and Channelview (17 mi). If you are just outside Houston, call anyway; coverage areas overlap.

Local construction and seasonal patterns in Houston

Whatever the construction type in Houston, the pattern is the same: the visible damage is usually a fraction of what the moisture meter finds.

Winter brings frozen and burst pipes; spring and summer bring the heavy rain, saturated ground and sump failures that flood lower levels. Home fires peak in winter, when space heaters, fireplaces and furnaces are running and holiday cooking and decorating add risk. Humid summers mean mold can establish itself in days, and air-conditioned interiors create condensation on cold surfaces that keeps feeding it.