Old Hickory is a rural community in Tennessee, and like every community it has its share of burst pipes, basement floods, kitchen fires and hidden mold. Water Restoration gives residents and businesses one number to call for all of it: (888) 755-3821, answered around the clock and routed to a restoration company that serves ZIP code 37138.
Old Hickory's properties range across older farm homes, newer ranch houses on acreage, seasonal properties and agricultural buildings. Crews that serve rural areas are used to long driveways, outbuildings and properties with no municipal water or sewer.
Restoration services available in Old Hickory
Water Damage Restoration
From a failed water heater to a flooded lower level, local crews handle extraction, moisture mapping, structural drying and antimicrobial treatment, then help with the rebuild.
Fire Damage Restoration
After the fire department leaves: emergency board-up and tarping, suppression-water removal, soot and smoke cleaning, odor elimination and reconstruction.
Mold Remediation
Inspection and moisture investigation, containment with negative air, HEPA filtration, safe removal of contaminated materials and correction of the moisture source so growth does not return.
What causes water, fire and mold damage in Old Hickory
Property owners in Old Hickory deal with the same regional risks found throughout Tennessee. Tennessee sees some of the most intense rainfall and flash flooding in the Southeast, along with tornado outbreaks, ice storms and humid summers that keep crawlspaces damp. Much of the state's housing sits over crawlspaces or partial basements where moisture problems start. Problems tend to peak during spring storm season and winter ice, but plumbing failures and appliance leaks happen in every month of the year.
Typical emergencies in the area:
- Tornado and straight-line wind damage that opens roofs and walls to rain
- Persistent humidity that slows natural drying and lets damp materials turn into mold problems
- Under-sink leaks that go unnoticed for weeks
- Standing water and wet insulation in crawlspaces
- Basement seepage, sump pump failures and sewer backups through floor drains
- Leaking shower pans and failed tile grout
- Electrical shorts in humid attics and crawlspaces
- Lightning strikes and downed power lines during severe storms
- Damp crawlspaces with mold on floor joists and subfloor
- Flood water that was never fully dried out of walls and floors
What to do right now
A few actions in the first minutes limit the damage and protect your claim:
- Stay out of standing water that could be electrically charged or contaminated with sewage
- Open your insurance claim early; mitigation is a policy condition and delays can reduce what is paid
- Photograph and video the damage before moving anything
- Do not run the HVAC system if ducts or the air handler got wet, and do not use household fans on sewage or flood water
- After a fire, wait for the fire department to release the property and do not wipe soot with water, which smears it into surfaces
- Move rugs, furniture legs and valuables out of the water and off wet floors
How it works
- Call (888) 755-3821. Describe what happened, where you are in Old Hickory and whether the water is still running or the fire is out.
- We connect you with a restoration company that covers your ZIP code and has crews available. In most cases they contact you within minutes and schedule an emergency response measured in hours.
- The crew arrives, inspects the damage, stops further loss (extraction, board-up, containment) and explains the scope, timeline and how the insurance process will work.
- Mitigation, cleaning and drying proceed with daily monitoring, and repairs restore the property to pre-loss condition.
Why call Water Restoration
- You can ask about licensing, insurance and IICRC certification before any work begins, and you should
- There is no cost or obligation to call and talk through what you are seeing
- The companies we work with deal with insurance adjusters daily and can bill covered mitigation directly to your carrier
- You are connected with a restoration company that actually serves Old Hickory, not a national call center that will call you back tomorrow
- One number covers water, fire, smoke, mold, sewage and biohazard emergencies
Service area: Old Hickory and Davidson County
Coverage in Old Hickory includes ZIP code 37138, along with the rest of Davidson County.
The same crews also serve nearby communities including Hermitage (4 mi), Hendersonville (4 mi), Mount Juliet (6 mi), Madison (8 mi), Goodlettsville (9 mi), Nashville (11 mi), Whites Creek (12 mi), Antioch (13 mi), Gallatin (13 mi) and Ridgetop (14 mi). If you are just outside Old Hickory, call anyway; coverage areas overlap.
Building types, timing and seasonal risk
Whatever the construction type in Old Hickory, the pattern is the same: the visible damage is usually a fraction of what the moisture meter finds.
The calendar matters here: burst pipes cluster in the coldest weeks of winter, while basement and roof leaks follow the heavy rains of spring and summer. Home fires peak in winter, when space heaters, fireplaces and furnaces are running and holiday cooking and decorating add risk. Humid summers mean mold can establish itself in days, and air-conditioned interiors create condensation on cold surfaces that keeps feeding it.
Old Hickory restoration FAQs
Is Water Restoration a local Old Hickory company?
Water Restoration is a nationwide service that connects you with independent, locally operated restoration companies. The crew that arrives at your Old Hickory property is a local business that works in Davidson County regularly. We recommend confirming their licensing, insurance and certifications before work begins.
Are the restoration companies licensed and insured?
The companies in the network are independent businesses responsible for their own licensing and insurance. Ask the crew for proof of liability insurance, any state license Tennessee requires for the work, and IICRC certification, and get the scope of work in writing.
What should I do about a sewage backup in Old Hickory?
Keep people and pets out of the area, do not run water in the house until the blockage is cleared, and call for professional cleanup. Sewage is Category 3 water and requires protective equipment, removal of porous materials and hospital-grade disinfection.
How fast can a restoration crew get to Old Hickory?
Emergency calls are routed immediately to a company that serves Old Hickory in Davidson County. Most water and fire emergencies are scheduled for same-day response, often within a few hours, depending on the time of day and how many other losses are active in the area.
Can mold grow after a small leak?
Yes. Mold can begin growing on damp drywall, wood or carpet pad within 24 to 72 hours, and Tennessee's humidity makes that window even shorter. Any leak that reached porous materials should be dried and verified with a moisture meter.
