Reno, Ohio Restoration Services

When water is spreading across a floor, smoke has filled the house or mold has shown up behind a wall, you need a crew in Reno today, not a callback next week. Water Restoration connects property owners in Reno and the surrounding Washington County area with local restoration companies that handle water extraction, structural drying, fire and smoke cleanup, mold remediation and sewage cleanup, 24 hours a day.

Housing in Reno includes farmhouses, manufactured homes, lake and cabin properties, outbuildings and homes on well water and septic systems. Rural properties bring their own issues: well pump and pressure tank failures, septic backups, and seasonal homes that sit unheated and unwatched.

Restoration services available in Reno

Local risks: Reno and Washington County

Property owners in Reno deal with the same regional risks found throughout Ohio. Ohio's older housing stock, nearly universal basements and heavy spring rain make sewer backups, sump failures and foundation seepage the most common water losses, with burst pipes and ice dams every winter. Lake-effect snow in the northeast and river flooding along the Ohio add seasonal risk. Problems tend to peak during winter and the spring rainy season, but plumbing failures and appliance leaks happen in every month of the year.

The calls crews receive most often from this area include:

• Washing machine hose bursts and dishwasher or refrigerator supply line leaks
• Ice dams that back melting snow under shingles and into ceilings and exterior walls
• Roof leaks around flashing, vents and chimneys
• Heavy lake-effect snow loads and the meltwater and ice dams that follow
• Tornado and straight-line wind damage that opens roofs and walls to rain
• Failing galvanized, cast iron and polybutylene plumbing in older homes
• Lightning-caused attic and roof fires
• Space heater, fireplace and chimney fires during cold weather
• Bathroom fans venting into cold attics
• Basement walls and floors that stay damp after rain and snowmelt

What to do right now

The first hour determines how much can be saved. While a crew is on the way:

• If you see or smell mold, avoid disturbing it and keep the area closed off until it is assessed
• Move rugs, furniture legs and valuables out of the water and off wet floors
• Open your insurance claim early; mitigation is a policy condition and delays can reduce what is paid
• Do not run the HVAC system if ducts or the air handler got wet, and do not use household fans on sewage or flood water
• Shut off the main water valve if the source is a plumbing failure, and turn off power to the affected area if water is near outlets or appliances
• Stay out of standing water that could be electrically charged or contaminated with sewage

How it works

1. Call (888) 755-3821. Describe what happened, where you are in Reno and whether the water is still running or the fire is out.
2. We connect you with a restoration company that covers your ZIP code and has crews available. In most cases they contact you within minutes and schedule an emergency response measured in hours.
3. On arrival, technicians assess the damage with moisture meters and cameras, stabilize the property and walk you through a written scope before work proceeds.
4. Drying, cleaning or remediation continues with daily readings until the structure is verified dry and clean; reconstruction follows.

What to expect when you call about restoration in Reno

• The companies we work with deal with insurance adjusters daily and can bill covered mitigation directly to your carrier
• A live person answers around the clock, because water and fire do not keep business hours
• You are connected with a restoration company that actually serves Reno, not a national call center that will call you back tomorrow
• There is no cost or obligation to call and talk through what you are seeing
• One number covers water, fire, smoke, mold, sewage and biohazard emergencies

Service area: Reno and Washington County

Restoration crews dispatched through Water Restoration cover ZIP code 45773 in Washington County.

The same crews also serve nearby communities including Newport (4 mi), Wingett Run (6 mi), Whipple (7 mi), Lower Salem (10 mi), New Matamoras (10 mi), Marietta (11 mi), Lowell (15 mi), Macksburg (15 mi), Graysville (15 mi) and Dexter City (17 mi). If you are just outside Reno, call anyway; coverage areas overlap.

Local construction and seasonal patterns in Reno

Regardless of the age of a building, water finds the same weak points: supply connections, roof penetrations, window flashing and anywhere two materials meet.

Winter brings frozen and burst pipes; spring and summer bring the heavy rain, saturated ground and sump failures that flood lower levels. Home fires peak in winter, when space heaters, fireplaces and furnaces are running and holiday cooking and decorating add risk. Winter condensation on windows and in attics, followed by spring moisture in basements and crawlspaces, gives mold two seasons to get started.