Burlington, North Carolina Restoration Services

When water is spreading across a floor, smoke has filled the house or mold has shown up behind a wall, you need a crew in Burlington today, not a callback next week. Water Restoration connects property owners in Burlington and the surrounding Alamance County area with local restoration companies that handle water extraction, structural drying, fire and smoke cleanup, mold remediation and sewage cleanup, 24 hours a day.

Burlington's properties range across a mix of established neighborhoods, newer subdivisions, apartment communities and commercial corridors. Response times are good in a city this size, and most emergency calls are on site within a few hours.

Restoration services available in Burlington

Common property damage problems in Burlington

Burlington shares the weather and building patterns of the rest of the state. North Carolina's coast and inland river basins flood during hurricanes and tropical storms, the mountains see flash floods and landslides, and the Piedmont's crawlspace homes trap humidity that leads to mold. Summer thunderstorms and ice storms add roof and tree damage. Problems tend to peak during hurricane season, with winter ice storms, but plumbing failures and appliance leaks happen in every month of the year.

Typical emergencies in the area:

• Clogged air-conditioning condensate lines and overflowing drain pans that soak ceilings and closets
• Roof leaks around flashing, vents and chimneys
• Flash flooding that pushes water through doors, window wells and foundation walls in minutes
• Persistent humidity that slows natural drying and lets damp materials turn into mold problems
• Intense rainfall that overwhelms gutters, downspouts and yard drainage
• Under-sink leaks that go unnoticed for weeks
• Electrical fires when power is restored to water-damaged wiring after a storm
• Electrical shorts in humid attics and crawlspaces
• Indoor humidity that stays above 60 percent for much of the year
• Salt air and coastal humidity that keep building materials damp

First steps for Burlington property owners

A few actions in the first minutes limit the damage and protect your claim:

• Open your insurance claim early; mitigation is a policy condition and delays can reduce what is paid
• Stay out of standing water that could be electrically charged or contaminated with sewage
• If you see or smell mold, avoid disturbing it and keep the area closed off until it is assessed
• Photograph and video the damage before moving anything
• Do not run the HVAC system if ducts or the air handler got wet, and do not use household fans on sewage or flood water
• Move rugs, furniture legs and valuables out of the water and off wet floors

How it works

1. Call (888) 755-3821. Describe what happened, where you are in Burlington and whether the water is still running or the fire is out.
2. We connect you with a restoration company that covers your ZIP code and has crews available. In most cases they contact you within minutes and schedule an emergency response measured in hours.
3. On arrival, technicians assess the damage with moisture meters and cameras, stabilize the property and walk you through a written scope before work proceeds.
4. Mitigation, cleaning and drying proceed with daily monitoring, and repairs restore the property to pre-loss condition.

Why call Water Restoration

• One number covers water, fire, smoke, mold, sewage and biohazard emergencies
• You can ask about licensing, insurance and IICRC certification before any work begins, and you should
• The companies we work with deal with insurance adjusters daily and can bill covered mitigation directly to your carrier
• A live person answers around the clock, because water and fire do not keep business hours
• There is no cost or obligation to call and talk through what you are seeing

Areas we serve in and around Burlington

Restoration crews dispatched through Water Restoration cover ZIP codes 27215, 27216 and 27217 in Alamance County.

The same crews also serve nearby communities including Alamance (3 mi), Elon (3 mi), Graham (5 mi), Haw River (6 mi), Swepsonville (7 mi), Gibsonville (7 mi), Whitsett (8 mi), Altamahaw (8 mi), Sedalia (9 mi) and Mebane (11 mi). If you are just outside Burlington, call anyway; coverage areas overlap.

Building types, timing and seasonal risk

Regardless of the age of a building, water finds the same weak points: supply connections, roof penetrations, window flashing and anywhere two materials meet.

Hurricane season brings the largest losses, but year-round humidity and heavy summer rain keep crews busy every month. Cooking fires are the leading cause year-round, with electrical and heating fires rising in the cooler months. Humid summers mean mold can establish itself in days, and air-conditioned interiors create condensation on cold surfaces that keeps feeding it.