After the fire trucks leave a Phoenix home, what remains is a structure that is wet from suppression water, coated in acidic soot and saturated with smoke odor, often with openings to the weather. Water Restoration connects you with local fire damage restoration crews that secure the property, remove the water, clean the soot, eliminate the odor and rebuild.
Phoenix is one of the biggest and busiest cities in Arizona, home to roughly 1,673,200 residents, with everything from pre-war apartment buildings and historic districts to new high-rises, townhome communities and large commercial buildings. Late summer and fall bring wildfire smoke and structure fire risk, while kitchen fires remain the leading cause year-round.
What Phoenix fire restoration crews respond to
Regardless of the age of a building, water finds the same weak points: supply connections, roof penetrations, window flashing and anywhere two materials meet. Cooking remains the leading cause of home fires here, as it is nationwide.
- Garage, workshop and vehicle fires
- Lightning-caused attic and roof fires
- Small fires that were extinguished quickly but filled the house with smoke
- Kitchen and cooking fires, the leading cause of home fires
- Candle and holiday decoration fires
- Wildfire smoke, ash and soot infiltration, and structure fires at the wildland edge
- Smoke damage from a fire in a neighboring home or apartment unit
- Clothes dryer lint fires
Why fire damage gets worse by the day
Three forms of damage continue after the flames are out. Soot residue corrodes and stains surfaces progressively. Odor molecules migrate deeper into porous materials. And suppression water, often hundreds of gallons, swells, delaminates and eventually grows mold in everything it touched. Early stabilization changes what can be saved.
Emergency services on the first visit typically include board-up and tarping, water extraction, HEPA air filtration, protection of unaffected areas and an initial inventory of contents, with full cleaning and reconstruction following.
How fire restoration works
- Emergency contact and safety check. Once the fire department releases the property, the crew evaluates structural stability, utilities and air quality.
- Board-up, tarping and security. Windows, doors and roof openings are sealed against weather, animals and intruders.
- Suppression water cleanup. Extraction and drying equipment address the water left by firefighting.
- Structural cleaning. Walls, ceilings, cabinets, fixtures and the HVAC system are cleaned using methods chosen for wet, dry or protein smoke.
- Contents inventory, pack-out and cleaning. Salvageable belongings are documented, cleaned on or off site and stored; non-salvageable items are listed for the claim.
- Odor removal with thermal fogging, hydroxyl or ozone and sealing of structural surfaces, followed by full reconstruction.
Contents: what is cleanable and what is not
More than most people expect. Glass, ceramics, metal and sealed wood clean well. Many textiles are restorable with specialty laundering and ozone. Electronics that were not exposed to heat can often be cleaned and tested, and documents and photos can be freeze-dried. Items generally not salvageable include food and medicine exposed to heat or smoke, melted plastics, mattresses, particleboard furniture and heavily sooted drywall and insulation.
Pricing, estimates and insurance claims
Fire restoration costs in Phoenix vary enormously, from a few days of cleaning after a contained kitchen fire to months of reconstruction after a structural fire.
Fire and smoke are covered perils in essentially every homeowners and commercial property policy, and most policies include additional living expenses if the property cannot be occupied during repairs.
The restoration companies we connect you with in Phoenix handle claims every day and can explain what is likely to be covered before work begins.
Phoenix neighborhoods and ZIP codes covered
Coverage in Phoenix includes all 72 Phoenix ZIP codes, including 85001, 85002, 85003, along with the rest of Maricopa County.
ZIP codes served in Phoenix: 85001, 85002, 85003, 85004, 85005, 85006, 85007, 85008, 85009, 85010, 85011, 85012 and 60 more.
The same crews also serve nearby communities including Luke Air Force Base (7 mi), Paradise Valley (8 mi), Glendale (9 mi), Tempe (11 mi), Laveen (11 mi), Tolleson (12 mi), Peoria (12 mi), Scottsdale (13 mi), Cashion (13 mi) and Avondale (14 mi). If you are just outside Phoenix, call anyway; coverage areas overlap.
Why call Water Restoration
- The companies we work with deal with insurance adjusters daily and can bill covered mitigation directly to your carrier
- You can ask about licensing, insurance and IICRC certification before any work begins, and you should
- One number covers water, fire, smoke, mold, sewage and biohazard emergencies
- Calls are answered 24 hours a day, including nights, weekends and holidays
- You are connected with a restoration company that actually serves Phoenix, not a national call center that will call you back tomorrow
Fire Damage in Phoenix: FAQs
What about the water the fire department used?
Suppression water is removed and the structure dried as part of the restoration. Left in place it causes swelling, delamination and mold within days, compounding the fire damage.
What should I do first after a fire at my Phoenix home?
Make sure everyone is safe and do not re-enter until the fire department clears the structure. Call your insurance company to open a claim, then call (888) 755-3821 for emergency board-up and mitigation. Photograph the damage before anything is moved, if it is safe to do so.
Is it safe to clean up soot myself?
Light soot on hard surfaces can be dry-sponged, but wet cleaning usually smears it deeper, and soot is a respiratory irritant that may carry toxic combustion byproducts. Significant soot or any odor problem is best handled professionally.
Will insurance pay for a hotel while my house is repaired?
Most homeowners policies include additional living expense coverage for temporary housing and extra costs while the home is uninhabitable, up to the policy limit. Keep every receipt.
Can I choose my own restoration contractor?
In nearly all cases, yes. Be cautious of anyone who shows up uninvited at a fire scene. Take the time to call a company you have vetted and get the scope in writing.
